Refund Policy
MicroSuite is a digital product delivered instantly upon purchase. Because of that, our refund policy is intentionally simple — please read it before buying.
All Sales Are Final
Due to the digital nature of MicroSuite, all purchases are final and non-refundable. Once you receive access to the template, the product has been fully delivered — there is no physical good to return and no way to "un-deliver" the content.
Please review the product description, feature list, and preview images carefully before purchasing to make sure MicroSuite fits your workflow.
Exceptions for Technical Issues
We do make exceptions when something is genuinely broken on our end — for example, if the template fails to duplicate, a core database is missing or corrupted, or a link provided at checkout doesn't work.
If you run into a technical issue, contact us within 7 days of purchase at support@microsuite.online with your order number/receipt and a description (and screenshot, if possible) of the problem. We'll work with you to fix it — and a refund is only considered if we're unable to resolve the issue.
What's Not Covered
- Change of mind, or deciding the template isn't the right fit after purchase
- Unfamiliarity with Notion or difficulty setting up the template
- Purchasing the wrong product or edition
- Compatibility issues caused by your own Notion workspace configuration or plan restrictions
Independent Product Disclaimer
MicroSuite is an independent template built using Notion. It is not affiliated with, endorsed by, or sponsored by Notion Labs, Inc. Using MicroSuite requires an active Notion account (a free account is sufficient for most use cases), which is separate from and not included in your MicroSuite purchase.
Questions Before You Buy
If you're unsure whether MicroSuite fits your needs, reach out before purchasing — we're happy to answer questions in advance rather than after a final-sale purchase. Email us at support@microsuite.online.